March 2023

Release 12.1

Report to Track Rate Override Reasons

A new dynamic report, Rate Override Reasons, has been added to the Dynamic Reports section (Reports ➜ Dynamic Reports ➜ Guests/Reservations), to track the rate overrides performed in a reservation, the users who performed them, and the reason selected for override. Only the reservations that have items with overridden rates are tracked in this report. This report can only be generated for a single property at a time.